The Legalett Product Service and Support Department is staffed by experienced and committed Technical Customer Service Personnel on all aspects of our Frost Protected Shallow Foundations and Air-Heated Radiant Floors.
Should you need technical assistance, warranty, or any other information, please feel free to contact the Legalett professionals.
All Legalett representatives are thoroughly trained in heater operation and application, as well as having hands-on installation experience.
The Legalett staff of trained professionals are available to assist you with any installation or after warranty troubleshooting issue that may arise.
Inquiries pertaining to newly installed systems, operating during warranty periods should be directed to your Legalett Heater Technician or Legalett Installer.
Customers experiencing heater insert problems, after warranty, have the option to:
1) Contact Legalett for a list of qualified technicians in your area
or
2) Contact a local qualified technician
1) Use the information available on this site to troubleshoot the heater insert
or
2) Use the Legalett Phone, Fax or Email Support listed below
or
3) Send heater insert to Legalett for servicing (See the Procedures for Shipping Heater Inserts here)
In all cases when contacting Legalett, Please have
1) Heater Insert model #
and
2) Product data sheet in hand
Monday – Friday 9 am – 5 pm (Eastern Time Zone)
Phone Support: 1-866-299-7567 – extension # 225
Fax Support: 1-613-937-0125
Email Support: tech @ legalett.ca
Or Write to :
Legalett Inc.
Service & Support
5715 Warner Drive
Long Sault, ON
K0C 1P0
Legalett offers a wide range of performance products for the traditional and green building industry including heated and unheated frost-protected shallow foundations, non-structural air-heated radiant floor systems, floating slabs, wall insulation panels and a lightweight insulated concrete deck forming system.